Frequently Asked Questions
Everything you need to know about your BOMBEX beauty experience.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
Are BOMBEX products cruelty-free?
Yes, all BOMBEX products are 100% cruelty-free. We do not test on animals at any stage of product development, nor do we work with suppliers who do.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return lightly used or unopened products for a full refund or store credit.
Can I track my order in real-time?
Once your order ships, you will receive an email with a tracking number and a link to monitor your package's journey directly from our carrier's website.
Are your beauty products safe for sensitive skin?
Most of our products are formulated with dermatologically tested, non-irritating ingredients. However, we recommend checking the full ingredient list on each product page and performing a patch test first.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.